New Patient Information
We are honored that you have chosen our dental health care practice and we will strive in making your experience with us a pleasant and positive one. It is our mission to provide for your dental needs, as thoroughly and efficiently as possible. Complete oral health care comprises not only of the elimination of existing dental conditions, but the ultimate goal of prevention. Please allow us to take this opportunity to introduce our office protocols to you. Adult patients new to our office receive a thorough dental examination consisting of the following:
- Records of medical and dental history
- Necessary cavity detection radiographs (x-rays)
- Complete oral examination: charting of teeth & visual oral cancer screening
- Periodontal probing – evaluation for any gum disease
- Set of Intra-Oral pictures
- The requirements for children will vary according to age and condition.
Appointment Times
All appointments are exclusively reserved for our patients. We respect your time and make every effort to remain on schedule and ask that you extend the same courtesy to us. If you are unable to keep an appointment, please notify us at least 2 business days prior to your appointment so that this time may be given to patient. A charge may apply if insufficient notice is given. We do our best to schedule and treat any emergency case as soon as possible.
Fees
At Hunter’s Point Dental, we follow the current Ontario Dental Association’s Suggested Fee Guide for General Practitioners.
Financial Policy
Payment is expected at the end of each appointment as services are completed. We accept Cash, Visa, Mastercard and Debit cards.
Payment Plans can be arranged for extensive dental treatment cases. The no-interest payment plan must be discussed and arranged prior to the commencement of treatment. A detailed treatment plan estimate explaining the procedures and costs can be provided to you at your request.
Insurance Policy
If you have dental insurance, we will do our best to assist you in optimizing your dental insurance benefits. We will provide you with all necessary documentation for the services rendered and you will receive reimbursement directly from the insurance company. On your behalf we will electronically submit a dental claim form to your insurance company. If your insurance provider does not accept electronic claims, we will assist you in completing the necessary paper claim form. We are happy to prepare estimates of dental treatment needed to your insurance company.
Please note that your insurance plan is a contract between you and your insurance company. Your dentist is not responsible for any changes regarding your benefits. Due to the Privacy Act, dental insurance companies can refuse to provide information about your plan to dental offices. We will only recommend treatments that we feel are necessary for your continued dental care. Please be aware that dental insurance coverage helps you to cover your dental needs. It does not dictate your dental needs. Only your dentist can diagnose dental problems and recommend care based upon those needs.
